Refund Policy

Introduction

At MemeMaker AI (mememakerai.online), we strive to provide high-quality AI meme generation services. This Refund Policy outlines the conditions under which we may issue refunds for credit purchases.

Refund Eligibility

We generally do not offer refunds for "change of mind" or if you simply do not like the style of the generated meme, as the cost of AI generation is incurred immediately.

However, we will issue a refund in the following cases:

1. Technical Failure: If the service fails to generate an image due to a technical error on our side, and credits were deducted.
2. Double Charge: If you were charged twice for the same transaction due to a payment processing error.
3. Non-Delivery: If you purchased credits but they were not added to your account balance.

Timeframe

You must request a refund within 3 business days of the transaction date. Requests made after this period may not be honored.

How to Request a Refund

To request a refund, please email us at support@mememakerai.online with the following details:

• Your account email address.
• Date and time of the transaction.
• Transaction ID or receipt number.
• A brief description of the issue (e.g., "Generation failed but credits deducted").

Processing Time

We review all refund requests within 3 business days. If approved, the refund will be processed to your original payment method. It may take 5-10 business days for the funds to appear in your account, depending on your bank.

Contact Us

If you have any questions about this Refund Policy, please contact us at support@mememakerai.online.